An Error Occurred - Live With It

Have you ever seen a screen like this?

Helpful... Not.  But the color scheme and fonts are really pleasant.

On this particular screen, when you "Click here for more details" you get the following gem:

Much Better... Not.

This, my dear friends, is an example of what happens when you create a Business Process Definition without Participant Feedback.  If you had put mock-ups of these screens in front of any "real" users they'd say three things:

1. Who is my "system administrator"?
2. How do I contact my "system administrator"?
3. What the heck am I supposed to do with the "more details" that you're showing me?

If you can't answer any of those questions, then you might as well just put up a message that says "An Error Occurred - Live With It".