Thursday, December 17, 2009

MWV has gone Google

MWV (formerly MeadWestvaco), a global packaging company based in Glen Allen, Virginia, has migrated its 12,000 technology-enabled employees to Google Apps. A 165-year-old company with a diverse set of commercial and consumer solutions, MWV products are ubiquitous in everyday life – Mead Five-Star notebooks, coffee cups from your local barista, canned beverage FridgePak cases you see in your grocery store, collectors edition DVD cases, and fluid dispensers for luxury perfumes and lotions – among many others.

MWV has grown extensively through acquisitions, which left it with twelve siloed email systems, including multiple instances of Microsoft Exchange and Lotus Notes across the globe.



MWV embarked on a journey to unite its global workforce on a single email platform. Critical to their "One MWV" initiative was to enable users in 34 countries and speaking a wide variety of languages to collaborate and easily communicate as one global team.

Mark Gulling, MWV's CIO, explains that "The shift to Google has enhanced our ability to effectively collaborate by simplifying our email infrastructure, and delivered a richer set of communication tools. Google provides not only a rich collaboration suite, but a constant stream of innovative, market-defining products that enhance and constantly evolve our user's working experience." Gulling reports a number of benefits since switching to Google:
  • Increased productivity. Users, from executives to individual contributors, have reported increases of over 30 minutes per day, thanks to powerful search capability and the organization features of Labels, Filters, and more.
  • Online information sharing. Users have rapidly adopted Google Sites to share information and media. Approximately 200 group, product, and project collaboration sites have been created since MWV switched to Google Apps.
  • Real-time communications. MWV has used Google Docs and video chat to help people stay in touch and collaborate in real time, avoiding unnecessary travel or videoconferencing costs.
  • Innovation. MWV's product sales team was able to quickly roll out a new quote management framework based on Google Forms and Google Docs with the help of Google Apps Script.
MWV's users are excited about the switch to Google and the new features available to them. As Mel Shaffer, VP of Global Service Delivery, says, "Moving to Google has givenMWV the ability to ride a wave of collaboration and technology features that would be difficult to duplicate in any other product."

Continuing, Shaffer adds, "Google's innovative product design and commitment to user experience translate into a feature-rich user experience that is unparalleled in the IT marketplace today. Additionally, Google's price point enables IT to reduce costs and minimize or eliminate capital investment – a true win for our enterprise and our users."

Join us in welcoming MWV to the growing ranks of businesses who have gone Google.

Posted by Colleen Horan, Google Enterprise team

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