Long term readers are almost certainly bored by my rants at how the new Qantas entertainment Video on Demand system (VOD) never seems to be working. Well let me rant once again but this time with a new twist. In previous rants the system failed Airline wide. My disappointment was turned to anger when the airline dismissed the problem and showed no concern. BA then showed up Qantas by offering me hard cash compensation (ok vouchers) when one movie failed once at the end of the movie.
The new twist on this flight was that every seat on the plane had VOD working but mine and the guy next to me. That's right the number one supplier rant I have is the failed Qantas VOD. So much so that I am the number one hit on Google for Qantas VOD....and it is my seat that fails. Brilliant. Sometimes Qantas cannot win a trick.
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