Showing posts with label BootRecommends. Show all posts
Showing posts with label BootRecommends. Show all posts

Monday, October 6, 2008

The BOOT Recommends - The Observatory Hotel Sydney

The Observatory Hotel, Sydney, Australia
I have just spent the loveliest of weekends away at the Observatory Hotel in Sydney. Located in Sydney's "historic" Rocks area, this Orient-Express hotel is one of Sydney's finest. [side bar - You have to put the word historic in quotes when describing the Rocks as it is embarrassing to say that for white Australia all you need is a 150 year old building and suddenly it is historic. The current Rocks is little more than a tourist trap shopping area, albeit with fantastic water views.] It is not often that I do reviews on the blog but when I am very impressed with a property I am drawn to write about this (happened earlier this year after I visited Luton Hoo). The Observatory is at the top end of luxury in Sydney without the "international" reputations of say the Harbour Shangri-la, Westin, Sheraton on the Park or Park Hyatt.

First to the decor and feel of the hotel. At the Observatory they have managed to deliver in the fit out and staff an unlikely balance between modern, relaxed and what I can best describe as traditional old Europe. The staff are attentive but not stuffy, the fit out is floral and "country club" in nature yet very modern in facilities and function. Rooms are of a fantastic size and very quiet despite the noisy city and harbour bridge being only metres away.

I liked little touches like a complementary car ride into the city (if needed), that they recorded the reason for my stay (10th anniversary) and congratulated me and the wife on arrival and the supplying hot chocolate and herbal tea options with the turn down service.

Two small areas of criticism. The Pool is a great size and the health club facilities impressive but the area is busy, full of people, noisy and peak times and therefore only relaxing out of hours. The Globe bar area is charming and relaxing, with very attentive staff. However breakfast service was a little tardy. I think more staff are required to make sure customers are not left waiting longer than is reasonable at $40 for the continental breakfast. But these small quibbles are only worthy of publication because of the lengths I had to go to find them. A great stay and now on my list of recommendations for high end leisure and business travel to Sydney.

Disclosure - my stay at the Observatory was on my own dime but I was granted an industry rate and upgrade.

Monday, May 26, 2008

BOOT Recommends - stayed at and love the Luton Hoo Hotel Golf & Spa

In the early days of the BOOT I was asked by Guillaume Thevenot at hotel-blogs what the top three hotels were that I had stayed at. It was an easy choice at the time -Palazzo Versace, Gold Coast, Queensland Australia, Banyan Tree, Bangkok, Thailand and Le Meridien Piccadilly, London, England.

But I now have a new clear and unambiguous winner of the BOOT's top choice award. Last month I spent an amazing weekend at The Luton Hoo Hotel Golf & Spa in Bedfordshire England.

The first thing that strikes you about this hotel is the arrival. A long drive up an entranceway lined with green fields, trees and (I'm serious) wandering pheasant. The approach is rounded out by the building itself. A magnificent example of your ideas of a what an English country estate should look like. A beautiful front view on a water feature, side areas with manicured lawns and fountains, an entrance way with high arches, columns and waiting attendants. Beautiful. The hotel conversion has only just be completed so the facilities are all near perfect and new. High ceilings, large rooms, huge bathtubs, period but comfortable furniture...everything you could need to sink into the world of a luxury weekend in the country. Facilities are rounded out with a top class swimming pool, fair sized gym, near perfect croquet lawn (what a view) and a number of bars, high tea lounges and dining areas.

I looked for some areas to imperfection and found only one. The restaurants and food service areas (like the rest of the hotel) are new. As a result they have a few teething problems around getting good out one time (and accurately). This was annoying at meal times but did not detract from an amazing experience and would expect it to improve as the staff get used to the new set up. The prices are not cheap and this one was on my own dime. But it was a fantastic experience and re-defined in my mind the whole concept of spending a weekend in Luton.