Friday, March 13, 2009

"When you control the address book, you control the customer..."

Wow. We now officially live in Google World.

Google Voice is on its way into our lives. How do you think this will/might/could/should/would have an effect on education -- whether running a classroom, a school, or more...

Google Voice is a free service that offers "one number for life," so that one incoming call to that number gets forwarded to all your other numbers — work, mobile, home or hotel room. Users get free calls across the United States and international rates cheaper than Skype. Landlines, computers and cellphones can all access its services.


...with Google Voice, no matter who makes your phone, or sells you minutes or bills your land line, Google will always be involved.


And here, with my emphasis, is the money quote:

"This makes Google the hub of your communications center. That should be enough to make Microsoft worried for Outlook and the telcos worried for the scale of Google's ambitions" says Arnold [principal at J. Arnold Associates, a firm that focuses on IP research and communications], "When you control the address book, you control the customer, so to speak."


You ready to drop Outlook?

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