Friday, January 13, 2006

User-to-user support: worth a closer look

Although the Inside AdWords crew has a lot of fun with this blog, we do have a more serious intent as well -- which is to keep our advertisers informed about the AdWords product and aware of resources that will help them to become even more successful.

Along those lines, today we'd like to point you to a collection of AdWords related resources that have two things in common:

1) They're valuable sources of advice and information, 24 hours a day and seven days a week.
2) Chances are you may not know they exist, unless you've thoroughly explored Google Groups.

So we hope you'll take a few minutes to follow the links below and discover some of our valuable user-to-user support communities.

We posted some time ago about the AdWords API, which lets advertisers interact directly with their AdWords account through applications they create. If you are an API user, or are considering becoming one, you will probably find the AdWords API Forum very valuable indeed. Similarly, if you are currently using Google Analytics, we think you'll find the Analytics Help group to be quite useful. To help advertisers maximize their site's exposure on the Internet, outside the realm of AdWords, we've recommended exploring Google Sitemaps. And if you've done this, you may also be interested in a group with the cleverly chosen name of google-sitemaps.

Lastly, no post on the subject of valuable resources would be complete without another nod to the AdWords Help group, which has become a vibrant community with more than 2100 members, helping each other every day.

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